Overview

Loopbuy ("we," "us," or "our") provides AI order-taking, lead-capture & support, and SEO/GEO growth-reporting agents for local businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We may collect information you provide directly, such as your name, business name, email address, phone number, and any details you share with us about your business. We may also collect information automatically, such as pages visited and general usage data, to help us improve our website and services.

SMS & Text Messaging

We collect phone numbers to send SMS notifications for appointments and customer service. Message and data rates may apply. You can opt-out anytime by texting STOP. By providing your phone number, you consent to receive SMS. We do not share your data with third parties.

How We Use Your Information

We use the information we collect to provide and improve our AI agent services, respond to inquiries, send appointment and service-related SMS notifications, and communicate with you about your account or requests you have made.

Data Sharing

We do not sell your personal information. We do not share your data with third parties, except where required to operate the service (for example, the messaging and hosting infrastructure that delivers your SMS notifications) or where required by law.

Cookies

Our website may use basic cookies or similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect the information we hold from unauthorized access, disclosure, alteration, or destruction.

Children's Privacy

Our services are intended for business use and are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this Privacy Policy? Contact us or email hello@getloopbuy.com.